Delivery & Returns Policy
RDM Distribution & APC Overnight
We offer free UK Mainland Delivery on all online orders over the value of £50.00. Orders under £50.00 will be subject to a delivery fee of £7.99.
N.B. Shipping outside of the UK Mainland needs to be arranged separately.
Who do we use to deliver your order?
The majority of our parcels are delivered by RDM Distribution. Our back office systems are fully integrated with RDM which means that the second your parcel is despatched it’s details are logged on to RDM’s central booking system. This allows both you and us to track your parcel’s every move from our door to yours!
Small items (excluding helmets and tyres) may be sent via Royal Mail, however in excess of 95% will be shipped via RDM who make daily collections from our store in the UK.
Click & Collect
We offer a Click & Collect service. Please see Frequently Asked Questions for our Click & Collect terms and procedures.
Points to Note
- The contents of your order and your delivery postcode will determine which delivery services we use.
- Delivery costs are Free in the UK Mainland on all online orders over the value of £50.00.
- Orders under £50.00 will be subject to a delivery fee of £7.99.
- All returns must be sent back to us at our contact address unless otherwise stated.
- Returned items paid for via finance may incur an administration fee. See Terms and Conditions within your finance agreement for full details.
- All delivery timescales are subject to stock availability.
- Small items may be delivered by post.
- We will take payment at the point of ordering.
- Please note that we are unable to deliver to PO Boxes on any of our delivery services.
- Terms & Conditions Apply.
The Customer is responsible for the costs of returning correctly supplied goods (unless they are deemed faulty).
In the event of goods supplied by us incorrectly or agreed as faulty we will refund the customer for carriage costs incurred.