Vince started Seastar Superbikes over 30 years ago. It was his passion for motorcyles that got him involved in the trade. This passion has extended to many other areas of the business but his focus is a continual drive to constantly build on customer service. His philosophy for the running of the shop is simple; "Treat as you would want to be treated". This philosophy has given him the satisfaction of making friends out of so many customers.
Tony has only ever worked in the motorcycle trade. Since joining us some 8 years ago he is now in overall charge of Motorcycle sales. Specialist subjects include Ducati and Kawasaki thanks to continual manufacturer training but he also has a wealth of knowledge regarding all of the other brands of used bikes that we sell. Any questions about bikes, he's definately your man - just don't ask him to fix one !
Tomasz has become a member of the sales team in 2018. He has a passion for motorcycles and a great depth of knowledge of the machines that we have to offer. Having been a customer of ours for many years, Tomasz understands our passion to deliver exceptional customer service and having spent numerous occasions on the other side of the sales desk he understands his role from a customer perspective. His enthusiasm is infectious.
Julie has been running our clothing department for over 10 years and is in charge of selecting the ranges of clothing that we have on offer. Her product knowledge is second to none. Being trained by helmet manufacturers of all of the brands that we stock you can rest assured that you will walk out of our store with a helmet that is right for you and tailored to fit if required. Made to measure suits - again, Julie is able to look after all aspects of this for you.
Dave (our silver fox) retired from the Airforce where he served his time as an aicraft technician. He joined our team over 10 years ago to look after our parts and accessory department. He has a lifelong passion for motorcyles that shines through with his in depth knowledge of all bolt on parts. His attention to detail is incredible - but then you would probably want that from someone that worked on your aeroplane !
Jack has a hard role to play as he has to have the knowledge of not only parts and service areas but also clothing. His is the face you will see when Julie, Dave or Jon have a day off or are on holiday. He has a great overall knowledge of all of the products on the second floor.
Nicola has joined us this year to look after all aspects of service, warranty and workshop scheduling. She has always had a great interest in Motorcycling. Having been a customer of ours for many years, Nicola appreciates the aspects of customer service from both sides of the counter.
Nick joined us in the early nineties so has looked after the workshops for well over 20 years. His wealth of knowledge, vast experience and eagerness to stay up to date with the ever advancing technologies ensures that no job is too much in the workshops here at Seastar Superbikes. In addition to being fully up to date withe the latest manufacturer training, he is also ATA acredited
Steve has been with us for some 20 years, all of these being workshop based. As with all of our staff, Steve is being continually factory trained by both Kawasaki and Ducati in order to keep abreast of the latest technologies. In addition to this, he has been running our Dyno for over 10 years and has a wealth of experience in fuel tuning and diagnostics. In addition to being fully up to date withe the latest manufacturer training, he is also ATA acredited.
Steve has decades of experience as a Motorcycle Technician. He has recently achieved Master Technician status with Harley Davidson. This is no mean feat as currently there are only 3 in the UK to reach this level of expertise. His heart and soul however are in the two brands that we represent so when he saw our most recent workshop vacancy he leapt at the chance to re-join our team. As with the rest of the workshop team, Steve partakes in the ongoing manufacturer training schemes, he is also ATA acredited.
Mick has spent most of his working life in and around workshops from cars to buses to motorcycles. He has been with us since 2014 and as well as preparing our new motorcycles ready for the road you may meet him when he does the odd delivery. As with all of our staff, Mick is manufacturer trained and updated on both of our brands.
Lisa pretty much runs our back office. Looking after the administration, payroll, accounts and all of the other areas that are needed to keep Seastar ticking. Only generally seen on the shop floor when she is chasing one or other member of staff for their paperwork.... that's a scary thing to watch !
On top of the arduous task of looking after Vince, Cheryl looks after the website and all Social Media Platforms. With over 15 years experience in digital marketing and website optimisation it is her job to ensure that you get to the information that you are looking for and to keep you updated with our latest activities.
Paul not only delivers our bikes for us but he also makes sure they are spick and span before they leave here. He has a passion for motorcycles and with decades of driving experience, your pride and joy will be safe in his hands. He plays a mean accordian too !
Doug has been cleaning up after us for years. Making sure that the showrooms stay spick and span. (Not an easy job when Vince keeps extending the shop).
Call to book a test ride on your new motorcycle today
or get in touch on01508 471919
Seastar Superbikes can be found 6 miles south of Norwich on the A140 main Norwich to Ipswich road.View Map